Introduction
Rafa League is committed to protecting your privacy and personal information. This document defines the Privacy Policy for the website www.rafaleague.com ("the Site", “we”, “our” and “us”) and is meant to inform you how we may use, process, share, and protect the information that we collect from you.
Please read this Privacy Policy carefully, as your access to and use of the Site signifies that you have read and that you understand all terms within this document. We may modify this Privacy Policy at any time in order to comply with any regulatory, legislative, or technological change.
We will notify you of any changes and it is understood that you accept the amended Privacy Policy by continuing to use the Site. Please consult this document regularly for the latest update.
Information We Collect
We may collect any personal information you provide with us while using the Site or communicating with us. This includes, but is not limited to, the following:
- Names
- Email addresses
- Phone numbers
- Date of Birth
- Addresses
- Payment or e-transfer confirmation
- Player waivers and roster submissions
- Survey or feedback responses
- Social media handles
We also automatically collect the following non-identifiable data when you access the Site:
- Your IP address
- The type of device used
- The operating system used
- The web browser used
- Your geographical region
- The dates and times of your interactions
- The pages and content items you interact with
How We Use Your Personal Information
In general, we use your personal information to manage team and player registrations, send league communications (e.g. schedules, updates, reminders), process payments, and to otherwise provide, improve, and administer league operations.
This also includes, but is not limited to, the following:
- To create new features and functionality for the Site and the League
- To respond to inquires and resolve any issues you may have
- To understand usage trends and to produce aggregated insights of player behaviour
- For security and fraud prevention
- To help diagnose and fix issues in our software and systems
- To comply with the law
- To enforce our Terms & Conditions
- To send opt-out promotional communications
We do not sell or share your personal information with third parties for marketing purposes.
How We Share Your Personal Information
We may share your personal information with the following third parties:
- Service providers that assist Rafa League in its operations. This may include, but is not limited to, application development and support, hosting, data storage and processing, security, payment processing, and analytics. Your data may be stored and processed according to their terms and privacy policies.
- Field and facility operators that are contracted to provide services to Rafa League.
- Competent authorities when necessary to comply with the law and to enforce our Terms & Conditions.
How We Store Your Personal Information
Your personal information is stored on servers owned and maintained by authorized third-party service providers. Those servers are protected physically and located in various datacenters across Canada and the United States. The data itself is protected by industry-standard security protocals and practices.
We will only keep your personal information for as long as it is necessary for the purposes set out in this document, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).
Photos & Media
By participating in Rafa League, you agree to allow us to use photos or videos taken during matches for marketing, social media, and promotional purposes.
If you do not wish to appear in media, please notify us in writing.
Your Privacy Rights
The specific rights you have in relation to your personal information may vary depending on where you live. These may include the right (i) to obtain a copy of your personal data; (ii) to correct errors in your personal data; (iii) to erase your personal data; (iv) to restrict the processing of your personal information; (v) if applicable, to data portability; and (vi) not to be subject to automated decision-making. In certain circumstances, you may also have the right to object to the processing of your personal information.
We will consider and reasonably take steps to act upon any request in accordance with applicable data protection laws.
Data Analytics
We use TelemetryDeck to collect anonymized usage data. This helps us understand how our users are using our app and how we can improve it. TelemetryDeck does not collect any personally identifiable information. Please consider reading TelemetryDeck’s Privacy Policy for more information.
Use of Cookies
We currently do not use cookies.
Children
Rafa League is an adult-only sports league and does not allow any players to join under the age of 18.
Additionaly, we do not knowingly collect personal information from children under 13 years of age from the Site. By using the Site, you represent that you are at least 13 years of age.
Contact
If you have any questions or concerns about our privacy practices, please see the Contact page.